BIGGBY® COFFEE Named to Franchise Business Review’s 2021 Culture100 List

Category: Franchise Development

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Independent Research Identified BIGGBY® COFFEE as One of the Top 100 Franchise Brands with the Best Culture Based on Surveys of Over 25,000 Franchise Owners.

 

LANSING, Mich. – BIGGBY® COFFEE was recently named to Franchise Business Review’s second annual “Culture100” list. The list recognizes the top 100 franchise brands in a 2021 report on the Best Franchise Cultures.

 

BIGGBY® COFFEE, based in East Lansing, Michigan, opening its first store on March 15th, 1995, and has since grown to over 250 cafes across the nation by delivering on the promise of gourmet coffee, exceptional customer service and becoming an active part of the communities it serves. As a franchise opportunity, BIGGBY® COFFEE couldn’t be stronger. With higher-than-average sales compared to the rest of the coffee shop industry, a streamlined business model that maximizes profitability and keeps ongoing costs low, as well as multiple models to ensure that their franchise owners get the perfect location, BIGGBY® COFFEE is an affordable, low-barrier-to-entry business for entrepreneurs who are ready to build a life they love.

 

Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, provides the only rankings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of top franchises in its annual Guide to Today’s Top Franchises, as well as in special interest reports throughout the year that identify the top franchises in specific sectors.

 

BIGGBY® COFFEE was among 224 franchise brands, representing nearly 25,000 franchise owners, that participated in Franchise Business Review’s research on the best franchise cultures. Franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems. The brands that were selected received the highest overall ratings based on 12 questions specifically focused on leadership, core values, whether they enjoy being part of the organization, and would they recommend their franchise to others.

 

“The impact of the pandemic this past year on small businesses has put the spotlight on franchise culture more than ever,” said Michelle Rowan, President and COO of Franchise Business Review. “Our research into hundreds of brands really shows which ones held up the best when rated by their franchise owners. The franchise companies that have the honor of being named to our Culture100 list are clearly among the best of the best franchise opportunities.”

 

Visit FranchiseBusinessReview.com to see the full list of the 2021 Best Franchise Cultures.

 

 

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About BIGGBY® COFFEE

 

BIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience focused on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has more than 250 cafes across 10 states. In 2018, BIGGBY® launched an Area Representative Program and currently has 17 Area Representatives in 8 states.

 

About Franchise Business Review

 

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. To read our publications, visit https://franchisebusinessreview.com/page/publications/. To learn more about FBR’s research, please visit www.FranchiseBusinessReview.com

 

Media Contacts:

 

Cassidy McAloon
Mainland
312-526-3996
cmcaloon@hellomainland.com

 

Franchise Business Review

 

Joe Halpern
Editorial Director
603.610.1469
joe@franchisebusinessreview.com