BIGGBY® COFFEE HIGHLIGHTED MULTIPLE TIMES BY FRANCHISE BUSINESS REVIEW
Posted on July 9, 2018
BIGGBY® COFFEE Named Best of the Best in Top 200 Franchises of 2018
East Lansing, MI, July 9, 2018–BIGGBY® COFFEE has been recognized as a Best of the Best concept in the Top 200 Franchises by Franchise Business Review. Franchise Business Review’s research is recognized as the industry benchmark for franchisee satisfaction. By being named, BIGGBY® has been rated an outstanding brand by the people who know them best—their owner/operators. 2018 is the 13th annual ranking of the top 200 award-winning franchise opportunities.
BIGGBY® COFFEE was among 307 franchise brands representing over 28,000 franchise owners that participated in Franchise Business Review’s research. BIGGBY® owner/operators were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity. In 2017, BIGGBY® COFFEE was also named in the Top 40 Food Franchises as well as the Top 100 Franchises for Veterans by Franchise Business Review.
“Every time we receive recognition that is the direct result of owner/operator happiness, we feel like we’ve won,” said Tony DiPietro, Bond Sphere Director. “At the end of the day, we’re here to support people in building a life they love. When our owner/operators are satisfied, successful, and engaged we know we’re doing something right,” he continued.
“Specialty coffee is a $44 billion industry that is expected to grow to $78 billion by 2027, so there’s still a lot of opportunity,” said Mike McFall, co-CEO. “Growth is a byproduct of being a great company and as Tony said, BIGGBY® COFFEE is structured to support our owner/operators in building a life they love. A great business helps them do that!”
For more information regarding the Franchise Business Review Best of the Best, see the full article here.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience focused on brightening their customer’s day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has over 270 cafes open or under contract across ten states including: Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, Texas, and New Jersey. In 2018, BIGGBY® launched an Area Representative Program and currently has 4 area representatives in 4 states.
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If you would like more information about this topic, please contact Caitlin Carpenter at 517-898-3677 or email at ccarpenter@biggby.com.