03.18.2020 COVID-19 Update
Posted on March 18, 2020
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Posted on March 18, 2020
For 25 years, we have been proud to offer friendly, comfortable spaces for communities to gather, converse, study, celebrate, laugh, cry and share a cup of coffee. In these unprecedented times, however, we must prioritize the health and well-being of those communities which we cherish so greatly.
Effective March 17, we have made the decision to transition all stores to carry-out and drive-thru service only. In addition, as is typical in franchising, the BIGGBY® COFFEE franchisor requires coffee shops to be open during certain hours. With health and safety of staff and customers as top priority, we now permit local owners the flexibility to determine appropriate hours for their locations. Please be sure to check on the hours of your local coffee shop before you venture out to get your favorite BIGGBY® beverage.
With these changes in mind, we had to consider our celebration around BIGGBY® COFFEE’s 25th Birthday on March 25th, 2020. With the progression of COVID-19, we have made the difficult decision to postpone BIGGBY®’s 25th Birthday Celebration. While saddened by this, we feel this is a necessary step to slow the transmission of COVID-19 but look forward to thanking our amazing fanatics with .99c drinks on a future date!
Additionally, we wanted to remind you of other protocols we’ve put in place to mitigate the spread of the virus:
We believe in people and we are very fortunate to have the best owner/operators who we want to personally thank for their calm professionalism and quick action during this time. We will monitor the situation closely and take the necessary steps to keep our communities, customers, owner/operators, baristas, vendor partners and each other healthy, happy and caffeinated.
We are here.
With love and gratitude,
Bob Fish and Michael McFall